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Company Handbook

This handbook explains how we work at CRADAL. It is one of the most important things we have created to keep the work consistent and checkable.

Version 2.0 • Last updated: 8 August 2026

How to use this handbook

Read it as a buyer's document first. It says who we work with, what managed means here, what you can hold us to, and what we will not do. Start at Chapter 1 if you are new to CRADAL.

Table of Contents

Why CRADAL exists
1
Who this is for
2
What "managed" means here
3
The minimum we hold you to
4
The minimum you can hold us to
5
How we prove it
6
Transparent pricing
7
How we work with you
8
What we won't do
9
How we're built
10
Where we're going
11
Handbook changelog
12

Getting started

Start with Chapter 1: Why CRADAL exists, then read the chapters that matter to the decision in front of you.

Ready to work with us?

Whether you need managed IT for a construction business, or want to join the team, get in touch.

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